Effective date: 09/16/2025

Rivillo, s.r.o. (“we”, “our”, “us”) operates the website https://sharetoai.com (the “Website”). We are committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws, especially the General Data Protection Regulation (GDPR) and Slovak legislation.

1. Data Controller

Rivillo, s.r.o.
Bystrická 27, 841 07 Bratislava, Slovakia
Company ID (IČO): 55 657 231
VAT (DIČ): 2122065902
Email: support@sharetoai.com
Phone: +421 904 288 844

We are the controller of your personal data in relation to purchases and services provided through our Website.

2. What Personal Data We Collect

We only collect data necessary to provide our services, process your orders, and improve our Website.

2.1. Data you provide directly:
– Name and surname
– Email address
– Billing address and country
– Payment details (processed securely by GoPay, we do not store card numbers)
– Account login details (if you create an account)

2.2. Data collected automatically:
– IP address and browser type
– Device information
– Cookies and analytics data (Google Analytics)

2.3. Optional data (newsletter):
If you subscribe to our newsletter, we will collect your email address to send marketing communications.

2.4 Account registration and free downloads (€0):
When you register or place a €0 order to download a free plugin, we process your email to deliver the download and to send important service notices (e.g., critical security or compatibility updates). You can manage your account on /my-account/.

2.5 License and update checks (for PRO / license-based products):
For license verification and update eligibility, our systems may process: license key hash, purchase email, and your site’s domain.

2.6 Download logs (WooCommerce):
For downloadable products, WooCommerce may log download events (date/time, product, account/email, and IP) to prevent abuse and provide support.

3. Purpose of Processing

We process personal data for the following purposes:

Order processing, payments, and delivery of digital products – Contract performance (Art. 6(1)(b) GDPR).
Retention: accounting records typically 5–10 years as required by law (we state 5 years unless local law requires longer).

Account creation and management (incl. access to downloads/licenses) – Contract performance (Art. 6(1)(b)).
Retention: until account deletion; related order data per legal retention.

Free downloads (€0) and service notices (e.g., security/compatibility updates) – Legitimate interest (Art. 6(1)(f)).
Retention: until you delete the account or we no longer provide the file.

Customer support and communication – Legitimate interest (Art. 6(1)(f)).
Retention: until resolved, max. 2 years.

Analytics and website improvement (Google Analytics) – Consent (cookies) (Art. 6(1)(a)).
Retention: see Cookie section or your consent preferences.

Newsletter and marketing emails – Consent (Art. 6(1)(a)).
Retention: until consent is withdrawn.

License verification and updates – Contract performance / Legitimate interest (Art. 6(1)(b)/(f)).
Retention: for the active license term and reasonable archiving thereafter.

Legal and accounting obligations – Legal obligation (Art. 6(1)(c)).
Retention: as required by law.

4. Cookies and Analytics

4.1. Cookies
Our Website uses cookies to:
– Ensure proper website functionality
– Analyze traffic and improve services
– Provide marketing content (if consented)

You can manage or disable cookies in your browser settings. On your first visit, a cookie consent banner will appear, allowing you to accept or decline non-essential cookies.

4.2. Google Analytics
We use Google Analytics to analyze website traffic. Google may process some data outside the EU in accordance with their privacy policy: https://policies.google.com/privacy

5. Sharing of Data

We only share your data with trusted third parties necessary to provide our services:
– GoPay for secure payment processing (https://gopay.com)
– Hosting providers and technical support services
– Google (for analytics and cookies)
– Government authorities when required by law
– WooCommerce: we use WooCommerce as our e-commerce platform to process orders. WooCommerce may store personal data (e.g., name, billing details, email) necessary to complete the purchase.
– WebSupport s.r.o. – our website is hosted by WebSupport, with servers located in the EU.
We never sell your data to third parties.

6. Data Storage and Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers located within the EU.

7. Your Rights Under GDPR

You have the following rights:
– Right of access – request information about what data we hold about you
– Right to rectification – correct inaccurate or incomplete data
– Right to erasure (“right to be forgotten”)
– Right to restriction of processing
– Right to data portability
– Right to object – to processing based on legitimate interests
– Right to withdraw consent – for cookies or newsletters at any time

To exercise your rights, contact us at support@sharetoai.com.
If you are unsatisfied, you have the right to file a complaint with the Office for Personal Data Protection of Slovakia: https://dataprotection.gov.sk

8. Newsletter and Marketing

If you subscribe to our newsletter, we will:

• use your email only for relevant product updates, tips, and promotions,
• never share your email with third parties for their marketing,
• allow you to unsubscribe anytime via a link in each email.

Service emails (receipts, account, critical updates) may be sent without marketing consent.

9. Retention Period

We keep personal data only as long as necessary for the purposes stated above or as required by law:

• Invoices and accounting records: typically 5–10 years (we keep 5 years unless law requires longer).
• Customer account data: until deletion (selected elements may remain per legal retention).
• Newsletter data: until you unsubscribe.
• Download logs: a reasonable period to prevent abuse and provide support (e.g., up to 24 months).
• License verification data: for the license term + reasonable archiving.

10. Email Verification (if enabled)

If email verification is enabled during registration or for free downloads, we process your email and a one-time verification code to confirm ownership. The code expires shortly (e.g., 10–15 minutes). We may store limited logs (email, timestamp, IP) briefly to prevent abuse.

11. Children’s Privacy

Our Website and services are not intended for children under 16 years of age. We do not knowingly collect data from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website with the updated effective date.

13. Contact

For any privacy-related questions or requests, please contact us at:

Rivillo, s.r.o.
Bystrická 27, 841 07 Bratislava, Slovakia
Email: support@sharetoai.com
Phone: +421 904 288 844